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Our minimum order quantity is 50 units. Please note that many of our supplier partners have their own minimums and we may not be able to source an item under 100 units in some cases.
After approving your mock up, no changes can be made to your order.
Yes. Mock ups are sent directly to your email by our design team after we receive your order. No changes may be made to your order after you have approved artwork.
We require a vector file (.ai, .svg or .eps) in order to get your order into production. If you do not have a vector file, we only charge a $50 fee per logo to vectorize it for you.
Yes, this makes the process easier if (and when 😉) you place a reorder with us in the future.
Your card will be charged once you approve your mock up.
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Yes, all orders will blind ship.
Our current lead time is 3-4 weeks. To ensure you have ample time to work with our design and sourcing teams, you should ideally start considering your project ~4-5 weeks ahead of your event. In general, it takes ~3 weeks to source your items, and our fulfillment needs ~1 week for kitting and shipment to you / the end recipient.
Turnaround items vary largely depending on the items in your order.
We will communicate if production hits an unexpected snag. For example: if a supplier has run out of stock on an item and will do our best to find a comparable item for you to approve. If shipping delays or mishaps cause your order to be late or arrive damaged, we will work with you and the shipping company to resolve the issue as best we can.
We typically ship via USPS or Fedex, dependent upon the box size/weight, final destination and urgency.
Yes. At checkout, you have full control over the shipping address. Shipping costs will vary by box size/weight and final destination.
Unfortunately we aren’t able to accommodate multiple locations for shipping. If you’d like for certain items to go to different locations, we recommend making multiple purchases and shipping each purchase to the desired location.
While we hope this is not the case with any client, we handle this situation on a case by case basis. If you have any questions or concerns with your order, please email hello@swagbar.com with your order number and company name in the subject line.
Our minimum order quantity is 50 units. Please note that many of our supplier partners have their own minimums and we may not be able to source an item under 100 units in some cases.
After approving your mock up, no changes can be made to your order.
Yes. Mock ups are sent directly to your email by our design team after we receive your order. No changes may be made to your order after you have approved artwork.
We require a vector file (.ai, .svg or .eps) in order to get your order into production. If you do not have a vector file, we only charge a $50 fee per logo to vectorize it for you.
Yes, this makes the process easier if (and when 😉) you place a reorder with us in the future.
Your card will be charged once you approve your mock up.
[INSERT ANSWER HERE]
[INSERT ANSWER HERE]
Yes, all orders will blind ship.
Our current lead time is 3-4 weeks. To ensure you have ample time to work with our design and sourcing teams, you should ideally start considering your project ~4-5 weeks ahead of your event. In general, it takes ~3 weeks to source your items, and our fulfillment needs ~1 week for kitting and shipment to you / the end recipient.
Turnaround items vary largely depending on the items in your order.
We will communicate if production hits an unexpected snag. For example: if a supplier has run out of stock on an item and will do our best to find a comparable item for you to approve. If shipping delays or mishaps cause your order to be late or arrive damaged, we will work with you and the shipping company to resolve the issue as best we can.
We typically ship via USPS or Fedex, dependent upon the box size/weight, final destination and urgency.
Yes. At checkout, you have full control over the shipping address. Shipping costs will vary by box size/weight and final destination.
Unfortunately we aren’t able to accommodate multiple locations for shipping. If you’d like for certain items to go to different locations, we recommend making multiple purchases and shipping each purchase to the desired location.
Please view our Refund Policy page for more details.
While we hope this is not the case with any client, we handle this situation on a case by case basis. If you have any questions or concerns with your order, please email hello@swagbar.com with your order number and company name in the subject line.